Cancellation policy

Some items in our store are sold as subscriptions. This policy explains how those work and how to change or cancel one.

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the plan and frequency you select. Your payment details are stored securely, and you'll be charged for each delivery unless you've paid in advance.

Subscription orders are created on the 25th of each month. New subscribers need at least 21 days between signing up and their first shipment, so subscribing early in the month usually catches that month's ship date, and subscribing later rolls to the next one. We'll tell you which one you're in when you order.

You can cancel or change your subscription at any time. Your order confirmation emails include a link to manage it. Cancel before the 25th to avoid the next charge. If you cancel after an order has already been created, that shipment still goes out and your subscription ends after it.

You can also skip a single shipment or pause your subscription from the same link.

Plans paid annually are charged up front. Canceling stops the plan from renewing, and you'll receive every remaining shipment through the end of the term you paid for.

If you need to update your shipping address, do it before the 25th. Changes made after an order is created won't be reflected on that shipment.

See our Refund Policy for details on returns and refunds.